1 reviews | Active since Nov 2015
AVIS Stole from my Account
Hello All, <br> <br> I just want to warn you that without consent,AVIS Car Hire withdrew money from my account, due to an oversight on their behalf! According to them,I returned the vehicle 5 minutes over the 24 hour period and they charged me for an additional day.According to them there is a lenience of 29 minutes, yet I was 5 minutes late. Not only that, when I went to fetch the vehicle in the beginning,they tried to give me a vehicle that was involved in an accident and full of damages. When they tried to replace this vehicle for me, they gave me a further vehicle which had been in an accident...already my nerves were wearing thin.<br> <br> We had requested a child seat and upon installation of the child seat,we noticed that the seat was broken, there was no safety belting in the seat for my Nephew and there was no way to secure the seat. Again, we were promised compensation...it is almost a week later and I am still fighting this.I am utterly disgusted with AVIS as a company,as this is not the first time I have had issues with them.<br> <br> I am utterly appalled and warn anyone to be careful when allowing them access to your account details, as I now have proof that take money without consent
Thank you for your post.
We have escalated your complaint to our Regional Manager who will resolve your complaint posted.
Kind Regards
Avis Team
Thank you for your post.
We have escalated your complaint to our Regional Manager who will resolve your complaint posted.
Kind Regards
Avis Team
