DW
Dianke W
1 reviews | Active since Nov 2021
30 Nov 2021, 14:36
AVIS *****ING MONEY FROM CUSTOMERS AFTER FALSE DAMAGE CLAIM
Avis deducted a large amount of money for false damages! My husband showed me a picture of the alleged damage caused to the rental vehicle that @*** had sent him nearly 24 hours AFTER we returned our rental vehicle. In the photo you can clearly see it is a WHITE vehicle but we rented a SILVER vehicle so it's clearly not even the same colour or same vehicle. I also took a photo of our rental car on 7 Nov. before we left for the airport where you can clearly see it is not the same colour as the photo sent to us with the so-called damage.
This is highly suspicious & seems like a ****. Avis is blatantly at fault!
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Replies (1)Avis's replyOfficial
01 Dec 2021, 09:22Hi Dianke,
Thank you for writing to us.
As previously advised our Facebook team are handling your query. For further assistance, please contact them directly.
Avis Team
Thank you for writing to us.
As previously advised our Facebook team are handling your query. For further assistance, please contact them directly.
Avis Team
Avis's reply01 Dec 2021, 09:22
Official
Hi Dianke,
Thank you for writing to us.
As previously advised our Facebook team are handling your query. For further assistance, please contact them directly.
Avis Team
Thank you for writing to us.
As previously advised our Facebook team are handling your query. For further assistance, please contact them directly.
Avis Team
