DW
Dianke W

1 reviews | Active since Nov 2021

30 Nov 2021, 14:36

AVIS *****ING MONEY FROM CUSTOMERS AFTER FALSE DAMAGE CLAIM

Avis deducted a large amount of money for false damages! My husband showed me a picture of the alleged damage caused to the rental vehicle that @*** had sent him nearly 24 hours AFTER we returned our rental vehicle. In the photo you can clearly see it is a WHITE vehicle but we rented a SILVER vehicle so it's clearly not even the same colour or same vehicle. I also took a photo of our rental car on 7 Nov. before we left for the airport where you can clearly see it is not the same colour as the photo sent to us with the so-called damage.

This is highly suspicious & seems like a ****. Avis is blatantly at fault!

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Replies (1)
Avis
Avis's reply01 Dec 2021, 09:22
Official
Hi Dianke,

Thank you for writing to us. 

As previously advised our Facebook team are handling your query. For further assistance, please contact them directly. 

Avis Team