Avis Service Nigthmare

<p>Had an extremely bad experience with Avis service. Received a hired car from Avis through my short-term insurer on the 27th of March 2017, and had to pay a deposit of R1200 when collecting the rented car. Upon returning the hired car on the 13th of April 2017, car was spotlessly clean and with a full tank of petrol, I was told that I would receive my full deposit of R1200 within 48 hours. 4 Days later nothing reflected in my bank account. I called the Avis Call Centre and received no joy from the unclear and clue-less responses i received more than 5 times worth of calls.</p> <p>Promises were made but not adhered, am deeply disappointed, even more so since I got stuck on my way home due to running out of petrol banking on Avis promises. Worse still, instead of returning my full deposit, Avis went on to debit my account an unexplainable sum of R353.11 - meaning whenever they decide to return my deposit, I will only get back R846.89.</p> <p>Why is my account being debited when you still owe me R1200 that you still have not returned 6 days later? Debit Ref Number: <br /> ********** ********** ********** 42. Debit Discribtion: Pos Purchase Debit Card</p> <p> </p> <p>My Avis Reservation Number: ********** 8ZA3</p> <p> </p> <p> </p>