Avis: serial ********

Looking at some of the reviews on these pages, it is clear to me that others have been ****med by Avis is well. The process is simple: they claim alleged 'damage' (in my case about 5mm 'scratch' nobody without a magnifying glass could have noticed at pick up) to a vehicle after it has been returned and then charge exorbitant amounts in order to 'rectify' it. Despite me emphatically denying any damage caused, declaring a dispute AND sending them photographs they just carried on with there merry ways and debited my credit card with an additional R1,900! I will NEVER use Avis again, not in a 100 years, Not even if they're the last car rental company left on the planet. I would have given them zero stars if I had the option.