AVIS ********

I booked a car via Avis' app to be collected at their Soweto branch. I did a online payment which Avis was happy to accept and upon getting to the branch to pick up the rental, I was informed Avus doesn't work with my bank and unfortunately must cancel the booking which on it's own was a task as I had to call the call centre who referred me to ask for my refuns via e-mail. 48 hours later, Avis is quiet and not assisting me with funds yet they didn't have a single issue deducting them immediately upon making a booking. This seems like a **** Avis is running, were tgey accept online payments for bookings and not even declare which backs the not working with, then when you request your funds back, they nowhere to be seen. I am totally disgusted by such behaviour from such a big company and to be completely *******, lack transparency and thieve tge South African population in such a manner.