Avis ****

On 11 October 2018, I received an SMS from AVIS alleging that I had incurred damage to a vehicle I had hired. No proof of the damage was offered or supp**** and Avis merely slapped a charge on my account. As it happened, I had taken photos of the car before driving it from the airport because this was the 2nd time they had done it to me and several well-travelled colleagues told me that had also been similarly accused. One of these colleagues suggested the photos. I told Avis I had the photos but since they were accusing me, I challenged them to provide proof of their allegation. This they have not done despite several exchanges of e-mail. I am expected to rely on the allegation of some inspector. I have been promised calls from senior people with none forthcoming. Because Avis has your credit card, they are able simply to levy these spurious charges and the customer has to battle to reverse them.