1 reviews | Active since Oct 2020
Avis roodepoort is a ***** company..Avis as a whole is a ***** company
I rented a car from Avis in Roodepoort about 3 weeks ago , they charged me R3 000 (basically that’s for should anything happen to the car e.g bringing back the car with no petrol , extra mileage and so forth ) and I swiped my card . I brought back the car clean and with a full tank , obviously I expected a full reimbur*****t of the R3 000 and the lady i spoke to said the company will reimburse me my money within 5-10 working days To my surprise , after a week I had returned the car ,I was getting debit orders from Avis from 1am -7 am (in total 6 debit orders) and the amount they have been deducting has reached almost to R 20 000 , also they haven’t reimbursed me my R 3 000 yet
I went to their offices yesterday looking for answers and met a lady by the name of Elizabeth She explained that when you swipe your card, the head office automatically receives your bank account details without you giving authorization to them (that is ***** ) Secondly, the company needs to let you know before you swipe your card that by swiping , you are automatically giving them your bank details The total amount that Avis is owing me is close to R23 000
I am highly upset and feel powerless because this is a big company and very well respected, yet again how can they do this to their customers!!!!!!???
I have been googling about Avis on the internet and to my surprise this is not the first time they are doing it , since from 2015 if I’m not mistaken They are taking advantage of innocent people who are trying to make a life for themselves, they work their butts off for their money and what Avis does is ***** from their customers!!!! Avis has been continuing on *****ulence because no one has done anything about it (since 2015) so they are using it as their advantage
Anyone who is reading this complaint ..please find out as much information about Avis before you rent a car from them ..please
