SM
Siwe M
1 reviews | Active since Mar 2020
01 Jun 2024, 14:01
Avis rental dropping the ball now
Avis has now joined the rest of the rental companies that do not want to refund your deposit. I have called them multiple times to have them release my deposit but days later this has not happened and this is after their billing agents escalated that matter for me. The last agent said the bank had responded saying they would release the deposit but guess what I have not received my money!!!
Helpful (0)
Replies (5)0
Replies (5)
Avis's replyOfficial
03 Jun 2024, 09:02Good day Siwe,
Thank you for contacting us,
Please provide us with your rental agreement number for us to be able to assist.
Kind Regards,
Avis team
Thank you for contacting us,
Please provide us with your rental agreement number for us to be able to assist.
Kind Regards,
Avis team
Avis's reply03 Jun 2024, 09:02
Official
Good day Siwe,
Thank you for contacting us,
Please provide us with your rental agreement number for us to be able to assist.
Kind Regards,
Avis team
Thank you for contacting us,
Please provide us with your rental agreement number for us to be able to assist.
Kind Regards,
Avis team
Avis's replyOfficial
03 Jun 2024, 12:47Thank you for the response,
The bank has confirmed that the holding deposit was still on hold in your account, we sent communication on Friday for the amount to be released back to your available balance, the amount will be made available for you to use within 48 working hours.
Avis team,
The bank has confirmed that the holding deposit was still on hold in your account, we sent communication on Friday for the amount to be released back to your available balance, the amount will be made available for you to use within 48 working hours.
Avis team,
Avis's reply03 Jun 2024, 12:47
Official
Thank you for the response,
The bank has confirmed that the holding deposit was still on hold in your account, we sent communication on Friday for the amount to be released back to your available balance, the amount will be made available for you to use within 48 working hours.
Avis team,
The bank has confirmed that the holding deposit was still on hold in your account, we sent communication on Friday for the amount to be released back to your available balance, the amount will be made available for you to use within 48 working hours.
Avis team,
SM
Siwe M's updateReviewer Update
05 Jun 2024, 09:57The said 48 hours has since passed yet I have still not received my money and Avis has now gone and deducted and additional R1300 from my account what in the actual F**** . Can I please have my money!!!!!!
SM
Siwe M's update05 Jun 2024, 09:57
Reviewer Update
The said 48 hours has since passed yet I have still not received my money and Avis has now gone and deducted and additional R1300 from my account what in the actual F**** . Can I please have my money!!!!!!
SM
Siwe M's updateReviewer Update
05 Jun 2024, 11:01Enough with the stories please there is no way I would miss an increase in my balance. Can I have my money, stop with the bank has released the funds nonsense.
SM
Siwe M's update05 Jun 2024, 11:01
Reviewer Update
Enough with the stories please there is no way I would miss an increase in my balance. Can I have my money, stop with the bank has released the funds nonsense.
Avis's replyOfficial
05 Jun 2024, 14:19Thank you for the response,
The bank has confirmed that the amount was released and made available for you to use.
We do suggest you contact your bank's authorization department who will in turn confirm that no amount is still on hold by Avis in your account.
Avis team.
The bank has confirmed that the amount was released and made available for you to use.
We do suggest you contact your bank's authorization department who will in turn confirm that no amount is still on hold by Avis in your account.
Avis team.
Avis's reply05 Jun 2024, 14:19
Official
Thank you for the response,
The bank has confirmed that the amount was released and made available for you to use.
We do suggest you contact your bank's authorization department who will in turn confirm that no amount is still on hold by Avis in your account.
Avis team.
The bank has confirmed that the amount was released and made available for you to use.
We do suggest you contact your bank's authorization department who will in turn confirm that no amount is still on hold by Avis in your account.
Avis team.