BR
Bonolo R
1 reviews | Active since Jan 2016
12 Nov 2024, 12:07
Avis rental are *****sters
I booked a car for 2day Saturday 26th to Monday 28th October ,When I call to follow up on my refund I was told my refund was R2080 I asked how we got there they said I rented a car for 5days I asked who said that they say the branch I went to the branch the said they fixed it till today I received R2080 I call to ask WHy I still get the same story I must go inquire with the branch .why Is avis like this
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Replies (2)BR
Bonolo R's updateReviewer Update
13 Nov 2024, 10:08I hope it's all of it the guy at tye front desk decided to change my pre booking to increase the cost that suits his target and he claims he discussed it with me I did not take insurance if he told me that was now the cost of my booking I would have left the car
And he has a nerve to tell me that I wanted to cut his throat over the phone silly jokes when we dealing with money issues
I'm done with avis you need to train your employees to take work seriously or they must stay home and jobless there are people who need this job
And he has a nerve to tell me that I wanted to cut his throat over the phone silly jokes when we dealing with money issues
I'm done with avis you need to train your employees to take work seriously or they must stay home and jobless there are people who need this job
BR
Bonolo R's update13 Nov 2024, 10:08
Reviewer Update
I hope it's all of it the guy at tye front desk decided to change my pre booking to increase the cost that suits his target and he claims he discussed it with me I did not take insurance if he told me that was now the cost of my booking I would have left the car
And he has a nerve to tell me that I wanted to cut his throat over the phone silly jokes when we dealing with money issues
I'm done with avis you need to train your employees to take work seriously or they must stay home and jobless there are people who need this job
And he has a nerve to tell me that I wanted to cut his throat over the phone silly jokes when we dealing with money issues
I'm done with avis you need to train your employees to take work seriously or they must stay home and jobless there are people who need this job
Avis's replyOfficial
14 Nov 2024, 08:33Dear Bonolo,
Thank you for bringing this to our attention. We are committed to addressing your concerns and finding a resolution.
We apologize for the inconvenience and frustration you have experienced with our service. Your situation is concerning, and we want to resolve it promptly. We will bring the matter to the branch's manager's attention.
Kind Regards,
The Avis Team
Thank you for bringing this to our attention. We are committed to addressing your concerns and finding a resolution.
We apologize for the inconvenience and frustration you have experienced with our service. Your situation is concerning, and we want to resolve it promptly. We will bring the matter to the branch's manager's attention.
Kind Regards,
The Avis Team
Avis's reply14 Nov 2024, 08:33
Official
Dear Bonolo,
Thank you for bringing this to our attention. We are committed to addressing your concerns and finding a resolution.
We apologize for the inconvenience and frustration you have experienced with our service. Your situation is concerning, and we want to resolve it promptly. We will bring the matter to the branch's manager's attention.
Kind Regards,
The Avis Team
Thank you for bringing this to our attention. We are committed to addressing your concerns and finding a resolution.
We apologize for the inconvenience and frustration you have experienced with our service. Your situation is concerning, and we want to resolve it promptly. We will bring the matter to the branch's manager's attention.
Kind Regards,
The Avis Team