AS
Ayanda S
1 reviews | Active since Jul 2016
29 Jan 2025, 13:30
Avis refusing to refund my deposit
I rented a car fro Avis on from 23rd of December 2024 to 3 rd of January 2025. it has taken more 3 weeks to refund me my deposit. eveytime i call the call centre they apologise for inconvinience and promise to sort it out, but another week goes by without me recieving my refund
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Avis's replyOfficial
30 Jan 2025, 08:08Good Day Ayanda,
Thank you for bringing this to our attention.
We apologize for the delay in processing your refund. This is not the experience we want for our customers. Your concern has been escalated for urgent resolution, and we will provide feedback as soon as possible.
Thank you for your patience.
The Avis Team
Thank you for bringing this to our attention.
We apologize for the delay in processing your refund. This is not the experience we want for our customers. Your concern has been escalated for urgent resolution, and we will provide feedback as soon as possible.
Thank you for your patience.
The Avis Team
Best regards,
Avis's reply30 Jan 2025, 08:08
Official
Good Day Ayanda,
Thank you for bringing this to our attention.
We apologize for the delay in processing your refund. This is not the experience we want for our customers. Your concern has been escalated for urgent resolution, and we will provide feedback as soon as possible.
Thank you for your patience.
The Avis Team
Thank you for bringing this to our attention.
We apologize for the delay in processing your refund. This is not the experience we want for our customers. Your concern has been escalated for urgent resolution, and we will provide feedback as soon as possible.
Thank you for your patience.
The Avis Team
Best regards,