AVIS REFUSES TO ISSUE PREPAID CAR AND DELAYS REFUND BY OVER 3 MONTHS!

1. BOOKED A CAR ONLINE AND PREPAID TO PICK UP AT THEIR EAST LONDON BRANCH; 2. BRANCH REFUSES TO ISSUE OUT CAR STATING THAT THEY CANNOT ACCEPT MY CARD; 3. THE SAME CAR, AN FNB CHEQUE CARD, HAS BEEN USED FOR CAR RENTALS WITH AVIS AND OTHER BEFORE; 4. WITHOUT PROVIDING ANY REASONS, AVIS REFUSES TO RELEASE CAR DESPITE PREPAID BOOKING; 5. I CONTACTED CUSTOMER SERVICES, IRATE OF COURSE, AND DEMANDED A REFUND 6. MORE THAN 3 MONTHS LATER I AM STILL WAITING FOR MY REFUND, I HAVE DEALT WITH SOME OF THE MOST RUDE SERVICE STAFF EVER!!!