SV
Sharon V
1 reviews | Active since Jan 2024
17 Mar 2025, 15:36
Avis re-fuel charge !!!!!
I see exactly the same experience happening with other clients FUEL CHARGE after refueling the vehicle upon delivery. NO RESULTS from this company and they have a DONT CARE ATTITUDE! OUR ISSUE IS STILL NOT RESOLVED!! What happened when companies cared about being reported on Hello Peter. Shocking will NOT USE THIS COMPANY AGAIN!!! The service is appalling. OUTsurance needs to update their records on this companies performance.
Helpful (0)
Replies (1)0
Replies (1)
Avis's replyOfficial
18 Mar 2025, 08:55Hi Sharon,
Thank you for contacting us,
Kindly accept our sincere apologies, the fuel charge was investigated with the branch and found that the amount was billed incorrectly, the branch manager will be in contact with you confirming the resolution of your query.
We would like to again apologize for any inconvenience that this may have caused to you.
Thank you.
Avis Team
Thank you for contacting us,
Kindly accept our sincere apologies, the fuel charge was investigated with the branch and found that the amount was billed incorrectly, the branch manager will be in contact with you confirming the resolution of your query.
We would like to again apologize for any inconvenience that this may have caused to you.
Thank you.
Avis Team
Avis's reply18 Mar 2025, 08:55
Official
Hi Sharon,
Thank you for contacting us,
Kindly accept our sincere apologies, the fuel charge was investigated with the branch and found that the amount was billed incorrectly, the branch manager will be in contact with you confirming the resolution of your query.
We would like to again apologize for any inconvenience that this may have caused to you.
Thank you.
Avis Team
Thank you for contacting us,
Kindly accept our sincere apologies, the fuel charge was investigated with the branch and found that the amount was billed incorrectly, the branch manager will be in contact with you confirming the resolution of your query.
We would like to again apologize for any inconvenience that this may have caused to you.
Thank you.
Avis Team