KS
Katja S

1 reviews | Active since Feb 2011

09 Mar 2022, 09:21

Avis Preferred is a ****!!

Avis Preferred has failed to provide anything that one can call "service".

Leandri Jackson (Administrator: Web Help Desk) has refused multiple times to escalate my matter to management. The phone number she provides in her email signature is not correct.

Avis has not credited my rentals to Avis Preferred for 2 years - due to a glitch in their system. They are now refusing to credit it - including my mini leases.

I asked multiple times for this matter to be escalated - nothing.

0
Replies (3)
Avis
Avis's reply09 Mar 2022, 11:29
Official
Hi Katja, 

Thank you for reaching out to us. 

We will look into the matter and revert to you with feedback. 

Avis Team
KS
Katja S's update09 Mar 2022, 12:37
Reviewer Update
Waiting in anticipation whether this will fall under the table in the meantime.....
Avis
Avis's reply10 Mar 2022, 15:53
Official
Hi Katja,
 
We will revert to you once we have feedback. 

Avis Team