LT
Louise T
1 reviews | Active since Jun 2012
22 Jan 2026, 16:19
Avis Plettenberg Bay poor customer service
Avis in Plettenberg Bay get zero stars today. We reserved a car large enough for 3 adults,3 large suitcases and 4 pieces of handluggage. What we got was a Honda Venue, no apology, ,no interest in0 finding a solution. We had a cramped uncomfortable drive to George Airport with cases on our laps. We will rent elsewhere next time.
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Avis's replyOfficial
23 Jan 2026, 10:40Good day Louise Temkin,
Thank you for contacting us, we humbly apologise for the unpleasant experience.
Kindly provide us with the Rental Agreement number or reservation number so we can be able to investigate the matter and advise accordingly.
Best Regards,
The Avis Team
Thank you for contacting us, we humbly apologise for the unpleasant experience.
Kindly provide us with the Rental Agreement number or reservation number so we can be able to investigate the matter and advise accordingly.
Best Regards,
The Avis Team
Avis's reply23 Jan 2026, 10:40
Official
Good day Louise Temkin,
Thank you for contacting us, we humbly apologise for the unpleasant experience.
Kindly provide us with the Rental Agreement number or reservation number so we can be able to investigate the matter and advise accordingly.
Best Regards,
The Avis Team
Thank you for contacting us, we humbly apologise for the unpleasant experience.
Kindly provide us with the Rental Agreement number or reservation number so we can be able to investigate the matter and advise accordingly.
Best Regards,
The Avis Team