AVIS pathetic, arrogant workers

Why would you not allow me to rate a company with zero stars? I'm asking because that is what AVIS car rental deserve, in fact if I could I would give them a minus 5 stars. They are absolutely arrogant and pathetic, from the people working at AVIS in Strand to the head office / call center.

I returned my car on the 11'th of July already, and I am still waiting for my funds that were Frozen to be released.

I keep on phoneing and ll the customer "care" agents can tell me that they have give instruction for the funds to me released, yeah right! I worked for FNB and now work for Capitec. It does NOT take someone that long just to click a few buttons. Also in today's day and age things ahppen faster, so if avise really released the funds when they promised they would, why is the amount still holding in my FNB account.

An then when I call them, or my wife went to see Strand Branch, they are all arrogant and absolutely NOT even willing to try something "out of the box to help"

AS I told the one customer service, I would never have rented from AVIS on my own, unfortunately my insurance forced me to. AVIS is always full of this ****! PLease catch a wakeup!

my number to call or ***