NM
Neka M
1 reviews | Active since May 2014
13 Apr 2022, 07:42
Avis ows me money still
So Avis, after realizing that I have actually paid insurance for the windscreen decided to return R3999 of R4400 they deducted from my account. Am not sure why not the full amount and bank charges. My deposit has still not been returned weeks after returning their vehicle
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Replies (2)NM
Neka M's updateReviewer Update
13 Apr 2022, 10:27Why is it so difficult for your call centre or all the people that I have been emailing to explain this to me. No one seems to know what is going on. Do I need to come here to receive a response. Also you are not saying anything about the lonely for bank charges incurred as a result of your MISTAKE. The bank had charges due to bounce debit orders and I was promised that, this would be refunded by Avis.
NM
Neka M's update13 Apr 2022, 10:27
Reviewer Update
Why is it so difficult for your call centre or all the people that I have been emailing to explain this to me. No one seems to know what is going on. Do I need to come here to receive a response. Also you are not saying anything about the lonely for bank charges incurred as a result of your MISTAKE. The bank had charges due to bounce debit orders and I was promised that, this would be refunded by Avis.
Avis's replyOfficial
13 Apr 2022, 11:48Hi Neka,
We are sorry that your questions were not answered by our team. Kindly send our team an email with the proof of the bank charges so the matter can be directed to the branch manager.
Avis Team
We are sorry that your questions were not answered by our team. Kindly send our team an email with the proof of the bank charges so the matter can be directed to the branch manager.
Avis Team
Avis's reply13 Apr 2022, 11:48
Official
Hi Neka,
We are sorry that your questions were not answered by our team. Kindly send our team an email with the proof of the bank charges so the matter can be directed to the branch manager.
Avis Team
We are sorry that your questions were not answered by our team. Kindly send our team an email with the proof of the bank charges so the matter can be directed to the branch manager.
Avis Team