MVdm
Marize Van der merwe
1 reviews | Active since Jan 2014
05 Jul 2025, 13:31
Avis OR Tambo - stay away!!!
What a terrible way to start your holiday!! Waiting for nearly an hour at Avis OR Tambo to get a rented car. Under staffed and no-one trying to communicate the reason for the delay. Will NEVER trust Avis again! Don’t waste your time!!!
Helpful (0)
Replies (1)0
Replies (1)
Avis's replyOfficial
07 Jul 2025, 08:41Dear Marize,
Thank you for sharing your experience with us. We are sorry to learn about this.
That’s not the kind of service we aim to provide, Your feedback is important, and we take it seriously. We would like to escalate this to the relevant team so we can understand what went wrong and ensure it doesn’t happen again. To assist with this, could you please provide, your reservation or rental agreement number.
We appreciate your patience and hope to restore your trust in our service.
Kind Regards
The Avis Team.
Thank you for sharing your experience with us. We are sorry to learn about this.
That’s not the kind of service we aim to provide, Your feedback is important, and we take it seriously. We would like to escalate this to the relevant team so we can understand what went wrong and ensure it doesn’t happen again. To assist with this, could you please provide, your reservation or rental agreement number.
We appreciate your patience and hope to restore your trust in our service.
Kind Regards
The Avis Team.
Avis's reply07 Jul 2025, 08:41
Official
Dear Marize,
Thank you for sharing your experience with us. We are sorry to learn about this.
That’s not the kind of service we aim to provide, Your feedback is important, and we take it seriously. We would like to escalate this to the relevant team so we can understand what went wrong and ensure it doesn’t happen again. To assist with this, could you please provide, your reservation or rental agreement number.
We appreciate your patience and hope to restore your trust in our service.
Kind Regards
The Avis Team.
Thank you for sharing your experience with us. We are sorry to learn about this.
That’s not the kind of service we aim to provide, Your feedback is important, and we take it seriously. We would like to escalate this to the relevant team so we can understand what went wrong and ensure it doesn’t happen again. To assist with this, could you please provide, your reservation or rental agreement number.
We appreciate your patience and hope to restore your trust in our service.
Kind Regards
The Avis Team.