LW
Lyall W
1 reviews | Active since Mar 2015
21 Dec 2015, 20:55
Avis online booking deceptive misleading unhelpful
Very frustrated after trying to make a quick booking with Avis. I wanted to make a booking for a vehicle and entered my required details with dates required. Then wanted a super waiver package so entered the Super Waivers specials page as advertised. On the Super waivers specials page it wanted to recalculate my quote so clicked continue. I did not know that it changed my dates originally entered and and thought the quote was very \reasonable". I continued to pay for the booking and only after paying found out that it was a day short and the super waiver was not included. When I tried to amend the booking on the manage booking link"
Helpful (0)
Replies (1)0
Replies (1)Avis's replyOfficial
22 Dec 2015, 08:06Hello lrwiggill,
Thank you for your post.
We have escalated your complaint to our Relevant Manager who will resolve your complaint posted.
Kind Regards
Avis Team
Thank you for your post.
We have escalated your complaint to our Relevant Manager who will resolve your complaint posted.
Kind Regards
Avis Team
Avis's reply22 Dec 2015, 08:06
Official
Hello lrwiggill,
Thank you for your post.
We have escalated your complaint to our Relevant Manager who will resolve your complaint posted.
Kind Regards
Avis Team
Thank you for your post.
We have escalated your complaint to our Relevant Manager who will resolve your complaint posted.
Kind Regards
Avis Team
