TB
Tshepo B
1 reviews | Active since Jul 2023
08 Jan 2025, 16:59
Avis not complying
I rented a car on the 20 Dec 2024 and returned the car on the 21 Dec 2024. Everything okay upon returning the car. They showed me how much refund is due to me. I have been waiting for my refund ever since and have been writing emails to them with no reply...nits only then on the 30 Dec 2024 they rep**** to my email and said I will receive my money in 3 - 7 working days.
7 days has passed today. I went to their offices in Mafikeng and they again said the payment is only been processed today and again I should wait 7 working days.
They are busy making me a stupid and am angry.
Helpful (0)
Replies (5)0
Replies (5)
Avis's replyOfficial
10 Jan 2025, 11:20Hi Tshepo,
Thank you for contacting us,
The refund was processed to your card ending with XX6384 on the 08th of Jan, the refund will reflect in your account within 7-10 working days from the day it was processed.
Thank you.
Avis team
Thank you for contacting us,
The refund was processed to your card ending with XX6384 on the 08th of Jan, the refund will reflect in your account within 7-10 working days from the day it was processed.
Thank you.
Avis team
Best regards,
Avis's reply10 Jan 2025, 11:20
Official
Hi Tshepo,
Thank you for contacting us,
The refund was processed to your card ending with XX6384 on the 08th of Jan, the refund will reflect in your account within 7-10 working days from the day it was processed.
Thank you.
Avis team
Thank you for contacting us,
The refund was processed to your card ending with XX6384 on the 08th of Jan, the refund will reflect in your account within 7-10 working days from the day it was processed.
Thank you.
Avis team
Best regards,
TB
Tshepo B's updateReviewer Update
10 Jan 2025, 11:33We're is the proof that it was processed? On the damn 31 Dec 2024 I received an email from Avis saying refund is been processed to my card starting 31 Dec 2024 and will reflect into my account 3-7 working days. Now again you turn and say it was processed on the 08 Jan 2025. You are taking me for a fool
I want my damn money
I want my damn money
TB
Tshepo B's update10 Jan 2025, 11:33
Reviewer Update
We're is the proof that it was processed? On the damn 31 Dec 2024 I received an email from Avis saying refund is been processed to my card starting 31 Dec 2024 and will reflect into my account 3-7 working days. Now again you turn and say it was processed on the 08 Jan 2025. You are taking me for a fool
I want my damn money
I want my damn money
Avis's replyOfficial
10 Jan 2025, 11:56The refund was done on the 08th of Jan,
We cannot send a PoP as the credit was done to your card.
The amount will reflect in your account within 7-10 workings.
Thank you.
Avis Team.
We cannot send a PoP as the credit was done to your card.
The amount will reflect in your account within 7-10 workings.
Thank you.
Avis Team.
Best regards,
Avis's reply10 Jan 2025, 11:56
Official
The refund was done on the 08th of Jan,
We cannot send a PoP as the credit was done to your card.
The amount will reflect in your account within 7-10 workings.
Thank you.
Avis Team.
We cannot send a PoP as the credit was done to your card.
The amount will reflect in your account within 7-10 workings.
Thank you.
Avis Team.
Best regards,
TB
Tshepo B's updateReviewer Update
10 Jan 2025, 14:19I don't care what you say, am saying an email was send to inform me that starting from the 30 Dec 2024 the process started and it will take 3-7 days. Now all of a sudden you say refund was done on the 08 Jan... You were is proof that it's done because you busy making me a fool.
TB
Tshepo B's update10 Jan 2025, 14:19
Reviewer Update
I don't care what you say, am saying an email was send to inform me that starting from the 30 Dec 2024 the process started and it will take 3-7 days. Now all of a sudden you say refund was done on the 08 Jan... You were is proof that it's done because you busy making me a fool.
TB
Tshepo B's updateReviewer Update
10 Jan 2025, 14:28I booked the car on the 20 Dec 2024 and returned it on the 21 Dec 2024. What was the process of refund done that time? Why take so long to start a process? And what makes me angry is that this Avis **** to me when the send me an email saying the process started on the 31 Dec 2024. This time again am not sure if you telling the truth.
If my money does not reflect in my bank by end of business today am escalating this...
You busy playing games when you were supposed to have given me my money.
😡😡😡😡
If my money does not reflect in my bank by end of business today am escalating this...
You busy playing games when you were supposed to have given me my money.
😡😡😡😡
TB
Tshepo B's update10 Jan 2025, 14:28
Reviewer Update
I booked the car on the 20 Dec 2024 and returned it on the 21 Dec 2024. What was the process of refund done that time? Why take so long to start a process? And what makes me angry is that this Avis **** to me when the send me an email saying the process started on the 31 Dec 2024. This time again am not sure if you telling the truth.
If my money does not reflect in my bank by end of business today am escalating this...
You busy playing games when you were supposed to have given me my money.
😡😡😡😡
If my money does not reflect in my bank by end of business today am escalating this...
You busy playing games when you were supposed to have given me my money.
😡😡😡😡