LP
Louis P

1 reviews | Active since Sept 2023

09 Sept 2023, 17:45

#Avis no service

I do not know why Avis they claim they are a rental car company. I struggle 2 day to get to someone that can help me. Willing to pay upfront. I'm traveling out of South Africa. My wifes car broke down next to the road so she is stuck no car for a week. Because se does not have a credit card she can not hire a car and they do not expect my card because I must be present when she collects the car. So Avis you as a company are up to **** please close your doors. I will not use your services again so you just lost a customer and if possible I will not advice any person or business to use your services again. This is not the first time I had an issue with Avis. Because they force you to put up n star rating if I could I prefer not even to give you 1 star. # Avis must close there doors.

0
Replies (2)
Avis
Avis's reply11 Sept 2023, 11:26
Official
Dear   Louis Potgieter,
We are sorry to hear about the inconvenience you've experienced. We understand how frustrating this situation must be for you. 

However, as per our terms and conditions we only accept Visa, Mastercard, American Express, Diners and hybrid cheque cards (debit card are not accepted).  

 If there's anything else you'd like to add or if you have any further concerns, please don't hesitate to let us know. 

Thank you 
The Avis Team
 
LP
Louis P's update11 Sept 2023, 11:51
Reviewer Update
Ok good for Avis. Its your business you can do what you want. Well Europcar did not have any issues so they helped us. Thank you Europcar