NG
Niel G

1 reviews | Active since Jan 2022

04 Apr 2024, 04:31

Avis, never hire from them

They double dip and stole 17 000 rands from me, very bad service, I wil explain more on social media

0
Replies (3)
Avis
Avis's reply04 Apr 2024, 08:20
Official
Hi Niel,

Thank you for contacting us,

Please provide us with your rental agreement for us to be able to assist.
Avis Team.
NG
Niel G's update04 Apr 2024, 08:24
Reviewer Update
E***, I have been struggling from the 25th of march to get my refund and everyday another story!!! Yesterday I was promised it will be in my account, today again Avis Customer Care says I have to wait 7 more days!!!!
Avis
Avis's reply04 Apr 2024, 14:44
Official
Hi Niel, thank you for the response.

The amount of R17000.00 was processed to be refunded back to you on the 02nd of Apr, as the refund was done to your card directly, the amount will reflect in your account within 7 working days, this is the turnaround time given by the banks for funds to reflect in the customer's account once the credit is done.

Avis team.