1 reviews | Active since Mar 2009
AVIS Namibia is going from bad to worst
<p>Yes I know that this is South Africa, but AVIS South Africa owns the Namibia Company. It does not help complaining there but seen the responses here on Hello Peter seems it is a waste of time here also. AVIS is hell bend to provide bad service. Sign of an arrogant Company that needs to put the customer first or just go out of business. Anyway this is coming for a while. I travel frequently to Windhoek due to family responsibility. I use the BA option to add a car to my flight booking. This seems to be the problem as AVIS Windhoek sees this as a way to dump all there obsolete cars on you. The cars at Windhoek is always of a bad state, to such a degree that the pass booking we got a car that stinks. We are non-smokers and you come from a country where smoking is not allowed in the AVIS cars. This is the worst ever. The whole week we have to struggle with a car that smells of smoke to such a degree that you do not want to get into the car. Compare AVIS to other countries Windhoek have a serious management and customer service issue! Please resolve as a matter of urgency it is the name AVIS that is used, you expect the same service no matter where in the world you go to! Thanks</p>
