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Oktay K

1 reviews | Active since Jun 2015

23 Jun 2015, 22:19

Avis Mileage *****

Avis representative in Chicago O'Hare Airport gave me $180 as a total estimated charges for a car rent.<br> After returning the car they charged me $250. Upon asking why they told me that I should call the number on the rental agreement and open a discrepancy. So I did and the being at the other side of the line told me that I was above my mileage and that there is nothing it can do about it. Their complaints department sucks and they don't care at all about their customers.<br> I thought that Avis had unlimited mileage just like other US rental companies I used do far. Well I was so wrong the Avis played a nasty trick by limiting my mileage to 44 miles per day even knowing that I was traveling to Indy. So together with fuel costs my trip to indy costed almost $300.<br> I really feel bad that I haven't read all thee complaints here on this site. I swear I will never ever again use Avis in my life. I have already spread this cheap game to my country's IT and Scuba Diving community. I warned them all to inform everyone they know not to use this cheap tricky company.<br> In the end I did a mistake but you still have a chance not to make it!<br>

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Replies (1)
Avis
Avis's reply24 Jun 2015, 07:19
Official
Hello oktay,

Thank you for taking the time to write to us.

We will escalate your complaint to Avis in the United States.


Kind regards,

The Avis Team