LC
Letjubana C
1 reviews | Active since Mar 2016
27 Nov 2024, 16:03
Avis Menlyn HORRIBLE SERVICE
They do not deserve an any rating. Avis ********ly deducted R1000 from my deposit they claim I returned the car on the 16 November where’s the car was returned to the Menlyn branch at 15:00pm on the 12 November 2024. I do not have an explanation from them of what the deduction was for because I returned the car in the same condition I received it no damage and the petrol full to tank capacity.
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Replies (2)
Avis's replyOfficial
28 Nov 2024, 08:45Dear Letjubana,
Thank you for bringing this to our attention. We are committed to addressing your concerns and finding a resolution.
We apologize for the inconvenience and frustration you have experienced with our service. Your situation is concerning, and we want to resolve it promptly.
To expedite this matter, please provide your rental agreement number and any relevant documentation.
Kind Regards,
The Avis Team
Thank you for bringing this to our attention. We are committed to addressing your concerns and finding a resolution.
We apologize for the inconvenience and frustration you have experienced with our service. Your situation is concerning, and we want to resolve it promptly.
To expedite this matter, please provide your rental agreement number and any relevant documentation.
Kind Regards,
The Avis Team
Avis's reply28 Nov 2024, 08:45
Official
Dear Letjubana,
Thank you for bringing this to our attention. We are committed to addressing your concerns and finding a resolution.
We apologize for the inconvenience and frustration you have experienced with our service. Your situation is concerning, and we want to resolve it promptly.
To expedite this matter, please provide your rental agreement number and any relevant documentation.
Kind Regards,
The Avis Team
Thank you for bringing this to our attention. We are committed to addressing your concerns and finding a resolution.
We apologize for the inconvenience and frustration you have experienced with our service. Your situation is concerning, and we want to resolve it promptly.
To expedite this matter, please provide your rental agreement number and any relevant documentation.
Kind Regards,
The Avis Team
LC
Letjubana C's updateReviewer Update
03 Dec 2024, 10:44Ref number: ***5ZA0
LC
Letjubana C's update03 Dec 2024, 10:44
Reviewer Update
Ref number: ***5ZA0