AVIS MENLYN ******

Item: Avis
Rating: 1
Author: Thabo M

I rented a car from Avis Menlyn, Rental Agreement number *** on the 3 April and returned the car on 6 April. When I called regarding the deposit he say that the management has not closed the fill on they're side. Now am getting charged for a car that avis received. And when I call them there is no answer. I have been on hold for 30 mins and they dropped my call afterwards.

Helpful (0)

Replies (3)

Avis's replyOfficial

14 Apr 2023, 15:54

Hi Thabo,

Thank you for writing us.

Please be advised that your rental has not been closed at the branch level. We will investigate the matter and revert to you with feedback.

Avis Team

Best regards,

Avis's reply14 Apr 2023, 15:54

Official

Hi Thabo,

Thank you for writing us.

Please be advised that your rental has not been closed at the branch level. We will investigate the matter and revert to you with feedback.

Avis Team

Best regards,

Thabo M's updateReviewer Update

17 Apr 2023, 11:44

Good Morning,

Still waiting for feedback.

Thabo M's update17 Apr 2023, 11:44

Reviewer Update

Good Morning,

Still waiting for feedback.

Avis's replyOfficial

18 Apr 2023, 13:22

Hi Thabo,

Thank you for writing to us.

The branch manager has informed us that they made contact with you. According to the branch everything was explained, and the matter is resolved.

Avis Team

Best regards,

Avis's reply18 Apr 2023, 13:22

Official

Hi Thabo,

Thank you for writing to us.

The branch manager has informed us that they made contact with you. According to the branch everything was explained, and the matter is resolved.

Avis Team

Best regards,

AVIS MENLYN ******

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