Avis LDV rental take weeks to refund deposit

Item: Avis
Rating: 1
Author: Braam K

I rent a vehicle (LDV) for 3 days and returned it on 2 November 2021. I am still waiting for my deposit refund. I call them everyday for the last week, and every day they have the same excuse.

Please be careful for AVIS LDV rentals. You will struggle to get your deposit refund.

Just excuses and more excuses.

Helpful (0)

Replies (2)

Avis's replyOfficial

30 Nov 2021, 15:44

Hi Braam,

Thank you for writing to us.

Please provide your rental agreement number so we can look into the matter.

Avis Teamm

Avis's reply30 Nov 2021, 15:44

Official

Hi Braam,

Thank you for writing to us.

Please provide your rental agreement number so we can look into the matter.

Avis Teamm

Avis's replyOfficial

01 Dec 2021, 08:50

Hi Braam,

Thanks for the details.

Please note that we will look into the matter and revert to you with feedback.

Avis Team

Avis's reply01 Dec 2021, 08:50

Official

Hi Braam,

Thanks for the details.

Please note that we will look into the matter and revert to you with feedback.

Avis Team