HK
Heinrich K

1 reviews | Active since Oct 2024

07 Oct 2024, 13:14

Avis is the worst car rental company

Do yourself a favor and stay far clear of Acis car rental. Do not refund deposit , customer sercice does not pick up. Tried for 3 days , many hours to get ahold of anybody that can assist in getting my money back. This company is so ********* that they will ***** your money if you do nottry everything to get them to pay it back.

Have reported them ti my back as ***** and hope fully FNB can get my money back. They dont care at all.

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Replies (1)
Avis
Avis's reply07 Oct 2024, 16:10
Official
Dear  Heinrich,

Thank you for your message and for sharing your concerns. We apologize for the frustration you’ve experienced in trying to recover your deposit.

We take matters like these seriously and regret that our service has fallen short of your expectations. please provide us your rental agreement number in order to escalate this issue to the appropriate department for immediate attention.
 Kind regards, 
The Avis Team