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Zovuyo N
1 reviews | Active since Jun 2019
19 Dec 2022, 07:51
Avis is the worst
Avis has to be the worst, I am so disappointed with the service I got from them. It has been 2 months now and my deposit has not been paid back. Mr Abraham Lubisi had indicated that the money would be credited back to my account which a week later did not happen and I am not getting any positive response
Helpful (0)
Replies (6)0
Replies (6)
Avis's replyOfficial
19 Dec 2022, 08:34Good day Zovuyo,
Thank you for contacting us,
Please assist us with your reservation or rental agreement number for us to be able to assist.
Avis Team.
Thank you for contacting us,
Please assist us with your reservation or rental agreement number for us to be able to assist.
Avis Team.
Avis's reply19 Dec 2022, 08:34
Official
Good day Zovuyo,
Thank you for contacting us,
Please assist us with your reservation or rental agreement number for us to be able to assist.
Avis Team.
Thank you for contacting us,
Please assist us with your reservation or rental agreement number for us to be able to assist.
Avis Team.
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Zovuyo N's updateReviewer Update
19 Dec 2022, 09:52Reservation number ***9ZA0
Rental Agreement E***
Rental Agreement E***
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Zovuyo N's update19 Dec 2022, 09:52
Reviewer Update
Reservation number ***9ZA0
Rental Agreement E***
Rental Agreement E***
Avis's replyOfficial
19 Dec 2022, 10:10Hi Zovuyo,
Thank you for the response,
Please note that the holding deposit was released back to your available balance and at the moment there is nothing that we are still holding in your account, please be advised that when the amount is released back to your account, it is made available for you to use again and will not reflect as a credit in your account.
Avis team.
Thank you for the response,
Please note that the holding deposit was released back to your available balance and at the moment there is nothing that we are still holding in your account, please be advised that when the amount is released back to your account, it is made available for you to use again and will not reflect as a credit in your account.
Avis team.
Avis's reply19 Dec 2022, 10:10
Official
Hi Zovuyo,
Thank you for the response,
Please note that the holding deposit was released back to your available balance and at the moment there is nothing that we are still holding in your account, please be advised that when the amount is released back to your account, it is made available for you to use again and will not reflect as a credit in your account.
Avis team.
Thank you for the response,
Please note that the holding deposit was released back to your available balance and at the moment there is nothing that we are still holding in your account, please be advised that when the amount is released back to your account, it is made available for you to use again and will not reflect as a credit in your account.
Avis team.
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Zovuyo N's updateReviewer Update
19 Dec 2022, 11:27Please advise as to when this was done because it still does not reflect onto my account and how long it will take to reflect
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Zovuyo N's update19 Dec 2022, 11:27
Reviewer Update
Please advise as to when this was done because it still does not reflect onto my account and how long it will take to reflect
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Zovuyo N's updateReviewer Update
20 Dec 2022, 06:57Also remember the initial deposit was R1500 what happened to the rest of the money to balance the R1500?
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Zovuyo N's update20 Dec 2022, 06:57
Reviewer Update
Also remember the initial deposit was R1500 what happened to the rest of the money to balance the R1500?
Avis's replyOfficial
20 Dec 2022, 08:20Hi Zovuyo,
Thank you for your feedback,
As explained the holding deposit was released and made available for you to use, you may contact your bank and speak to the authorization department, and they will confirm that the holding deposit was released back to your available balance. The fuel was charged as the vehicle was not refueled upon return.
Avis Team.
Thank you for your feedback,
As explained the holding deposit was released and made available for you to use, you may contact your bank and speak to the authorization department, and they will confirm that the holding deposit was released back to your available balance. The fuel was charged as the vehicle was not refueled upon return.
Avis Team.
Avis's reply20 Dec 2022, 08:20
Official
Hi Zovuyo,
Thank you for your feedback,
As explained the holding deposit was released and made available for you to use, you may contact your bank and speak to the authorization department, and they will confirm that the holding deposit was released back to your available balance. The fuel was charged as the vehicle was not refueled upon return.
Avis Team.
Thank you for your feedback,
As explained the holding deposit was released and made available for you to use, you may contact your bank and speak to the authorization department, and they will confirm that the holding deposit was released back to your available balance. The fuel was charged as the vehicle was not refueled upon return.
Avis Team.