Avis is *****ing from there customers

My insurance rented me a car from avis which I had to pay the deposit for which I did. That was on the 28th of February 2018 up till today I never received my deposit back. On the 19th April they debited my account again for the same amount I already paid on the day I collected the vehicle . Then I was told to wait 7days for avis to pay back my money they took out of my account without any permission. Ive made numerous of calls and and every time I get the same thing Fasiega Roberts is not in "the account lady" . I spoke to a Maxeen Carl's that also told me her manager Roeshnie Richards will call me back and I have not received any call backs from avis. This is bull**** ,how is it so difficult to do the math you guys didn't pay back my deposit and instead of crediting me you debited my account unauthorized. Avis I am not letting this slide I will be taking legal action against you guys .

The service of your Airtport branch is pathetic those people are ***********. How are they in your accounts department when they can't do a simple calculation.

I want the head of Avis to call me back ASAP. I want my money !!!!