Avis is an ************ company

I rented a car from Avis grahamstown from 14-16 August. On the 16th when I was pouring petrol to go drop it off I noticed there was a dent on the bumper which I knew could not have been caused by me. I got a call from Avis ght telling me the car was damaged. I told them it could not have been me. The dispute was logged by an agent in Jhb next thing I get a call from my bank telling me Avis had debited my account with 2k plus upon inquiry I was told it's for the dent I caused which again I told this other agent it could not have been me secondly no car inspection was done I was simply handed the keys after one of their agents went to pour petrol in the car while I waited for it so how can they tell me for certain I caused the dent.<br> avis seems to not respect the laws of this country. I'm uncertain if they know the law of contract? The attitude of their manager in the EC horrifying, I was left speechless after speaking to him. How Avis thinks they can take my money, make a mockery of the laws of this country & get away with it. holding a customer liable when it failed to implement a contract correctly is beyond me. Seemingly they have gotten away with this conduct but not apha kum