AVIS IS ALWAYS RELUCTANT REFUNDING THEIR CONSUMERS

On the 5th March 2023 I wrote: “ Avis Car rental is such a rental that I will never use again or recommend anyone to rent their cars, my friend warned me not to use them because they took the whole month to refund his deposit but I was stubborn, I paid them on 22 February 2024 till today 5 March 2024 they are refusing to refund me without a valid reason, the whole of this time they saying it’s not reflecting on their system, I really with to know which bank takes two weeks for money do reflect, I sent them proof of payment, but still no refund, one person told me that this deposit they use it in for their company’s benefits that’s why there is a delay, I’m advising anyone never use Avis rather use Blue and Europe cars their refund takes 5 days.

Avis’s reply 06 Mar 2024 at 10:12 Dear Andile, Thank you for contacting us. We do apologise for the inconvenience and frustration caused to you. We see that the refund has been processed and a copy of the proof of payment will be sent to you accordingly. Thank you The Avis Team

It’s clear that this company is undermining people and protecting themselves from negative exposure on any platforms , since their response I haven’t received any refund, and I’m seeking legal advise now coz it’s clear they ain’t ready to refund me all they do is manipulating me.