CM
Carla M
1 reviews | Active since Mar 2021
19 Oct 2024, 14:44
Avis is a headache
After all these complaints almost daily, Avis are you proud of yourself?? Are u proud of the service you are giving us?? I rented a car from Avis UShaka Airport on the 23rd September returned it on the 29th September, till this day I am waiting for my deposit. No calls are picked up, emails are not rep****. Do better Avis, when u take our money u don't waste time but now that u should return the deposit ur silent. I wish I had read reviews prior, such nonsense!
Helpful (0)
Replies (5)0
Replies (5)
Avis's replyOfficial
21 Oct 2024, 08:06Dear Carla,
Thank you for reaching out to us.
We apologize for the frustration and inconvenience you've experienced with your deposit refund. This is not the service standard we aim to provide, and we regret that your concerns have not been addressed in a timely manner.
Please provide us with your Rental agreement number to ensure that your refund is processed as quickly as possible.
We value your feedback and are working to improve our processes to prevent this from happening in the future.
Kind regards
The Avis Team,
Thank you for reaching out to us.
We apologize for the frustration and inconvenience you've experienced with your deposit refund. This is not the service standard we aim to provide, and we regret that your concerns have not been addressed in a timely manner.
Please provide us with your Rental agreement number to ensure that your refund is processed as quickly as possible.
We value your feedback and are working to improve our processes to prevent this from happening in the future.
Kind regards
The Avis Team,
Best regards,
Avis's reply21 Oct 2024, 08:06
Official
Dear Carla,
Thank you for reaching out to us.
We apologize for the frustration and inconvenience you've experienced with your deposit refund. This is not the service standard we aim to provide, and we regret that your concerns have not been addressed in a timely manner.
Please provide us with your Rental agreement number to ensure that your refund is processed as quickly as possible.
We value your feedback and are working to improve our processes to prevent this from happening in the future.
Kind regards
The Avis Team,
Thank you for reaching out to us.
We apologize for the frustration and inconvenience you've experienced with your deposit refund. This is not the service standard we aim to provide, and we regret that your concerns have not been addressed in a timely manner.
Please provide us with your Rental agreement number to ensure that your refund is processed as quickly as possible.
We value your feedback and are working to improve our processes to prevent this from happening in the future.
Kind regards
The Avis Team,
Best regards,
CM
Carla M's updateReviewer Update
21 Oct 2024, 08:12Good day
Rental agreement number E***
Rental agreement number E***
CM
Carla M's update21 Oct 2024, 08:12
Reviewer Update
Good day
Rental agreement number E***
Rental agreement number E***
CM
Carla M's updateReviewer Update
21 Oct 2024, 08:13Good day
As per your request for my deposit refund E***
Regards
Carla Martin
As per your request for my deposit refund E***
Regards
Carla Martin
CM
Carla M's update21 Oct 2024, 08:13
Reviewer Update
Good day
As per your request for my deposit refund E***
Regards
Carla Martin
As per your request for my deposit refund E***
Regards
Carla Martin
CM
Carla M's updateReviewer Update
21 Oct 2024, 08:40Good day
As per your request for my deposit refund E***
Regards
Carla Martin
As per your request for my deposit refund E***
Regards
Carla Martin
CM
Carla M's update21 Oct 2024, 08:40
Reviewer Update
Good day
As per your request for my deposit refund E***
Regards
Carla Martin
As per your request for my deposit refund E***
Regards
Carla Martin
CM
Carla M's updateReviewer Update
23 Oct 2024, 10:57Good day
What is the update on my refund?
What is the update on my refund?
CM
Carla M's update23 Oct 2024, 10:57
Reviewer Update
Good day
What is the update on my refund?
What is the update on my refund?