tM
timothy M
1 reviews | Active since Jul 2011
10 Feb 2025, 09:43
AVIS *****ing from customers
Good day Peter
I would like to express my strong dissatisfaction with AVIS. I rented a car on 31 October 2024 and paid R12,381. On the 6th of January Avis debited my account with R12, 281.43 and 24,275.22. On the 13th of December, Avis debited my account again with R24, 275.22. I have been following up with Avis for my refunds but nothing has been resolved. All in all they have debited me R73212. I need my refund back please. This is very bad business practice
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Replies (2)
Avis's replyOfficial
11 Feb 2025, 09:59Dear Timothy,
Thank you for gettting in touch with us.
We have responded to your query via email and look forward to your response.
Best Regards,
The Avis Team
Thank you for gettting in touch with us.
We have responded to your query via email and look forward to your response.
Best Regards,
The Avis Team
Best regards,
Avis's reply11 Feb 2025, 09:59
Official
Dear Timothy,
Thank you for gettting in touch with us.
We have responded to your query via email and look forward to your response.
Best Regards,
The Avis Team
Thank you for gettting in touch with us.
We have responded to your query via email and look forward to your response.
Best Regards,
The Avis Team
Best regards,
tM
timothy M's updateReviewer Update
12 Feb 2025, 20:08Good day
I have not been assisted up to now. Standard Bank is saying Avis is supposed to send a cancellation form to Standard Bank which Avis has not done. Would you please send a cancellation form to standard bank so that i can get my refund for the two transactions on the 6th of January 2025 of R12,281.43 and R24, 275.22 that are still showing in my account as outstanding card authorisations
regards
Timothy
I have not been assisted up to now. Standard Bank is saying Avis is supposed to send a cancellation form to Standard Bank which Avis has not done. Would you please send a cancellation form to standard bank so that i can get my refund for the two transactions on the 6th of January 2025 of R12,281.43 and R24, 275.22 that are still showing in my account as outstanding card authorisations
regards
Timothy
tM
timothy M's update12 Feb 2025, 20:08
Reviewer Update
Good day
I have not been assisted up to now. Standard Bank is saying Avis is supposed to send a cancellation form to Standard Bank which Avis has not done. Would you please send a cancellation form to standard bank so that i can get my refund for the two transactions on the 6th of January 2025 of R12,281.43 and R24, 275.22 that are still showing in my account as outstanding card authorisations
regards
Timothy
I have not been assisted up to now. Standard Bank is saying Avis is supposed to send a cancellation form to Standard Bank which Avis has not done. Would you please send a cancellation form to standard bank so that i can get my refund for the two transactions on the 6th of January 2025 of R12,281.43 and R24, 275.22 that are still showing in my account as outstanding card authorisations
regards
Timothy