Avis *****ing everyone's money openly

From: Nel, Eduan Sent: Wednesday, October 30, 2024 10:00 AM To: 'customerservice' <***> Subject: RE: [Case: vZRekc, Reference: KNkWbv] E*** - [External Email]

Hi,

I did not receive the credit yet, what is going on ?

I spoke with a Tebogo on 8 October, that already confirmed the mistake by AVIS – who said a refund will be done.

Then I spoke to Nantahala Friday 11 October at 10H44 – who said the refund is being done, I must wait for the bank to process the transaction.

Then Nomazulu on 22 October, that send underneath info. I see on this record the credit was made 19 October – but I did not get the funds.

Today is 30 October – I still do not have my refund….?????

R,Eduan Nel

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From: Mitel RAC-CC.Care1 <***> On Behalf Of customerservice Sent: Wednesday, October 23, 2024 2:11 PM To: Nel, Eduan <***> Subject: [Case: vZRekc, Reference: KNkWbv] E*** - [External Email]

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Good day Mr Nel,

Thank you for contacting Avis,

RE:E***

Kindly see the below transactions by Avis,confirmed by the bank;

22/09/2024 02/10/2024 V 698928 11,724.49 603549

18/10/2024 19/10/2024 V 698928 11,724.40 000000 credit

We hope all is in order. Should you require further assistance, please do contact us.

Kind regards,

Nomazulu Piet

Customer Care Call centre agent

Telephone

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