AVIS' ILLIGAL STRATEGY OF GENERATING INTEREST FROM CUSTOMERS REFUNDS

I HIRED A CAR FROM AVIS, DOWNTOWN DURBAN, IN MID-JUNE. ON 22ND OF JUNE, THEY SENT ME AN INVOICE. I EXPECTED R5 143,96 REFUND. TILL TODAY, THEY ARE STILL KEEPING MY REFUND. FROM MID-JULY, I HAVE MADE SEVERAL CALLS TO THE BRANCH AND TO THE NATIONAL OFFICE. THEY SAID THEY WILL COME BACK TO ME. TILL TODAY THEY NEVER SAID A WORD. I THINK THIS IS THEIR ******* STRATEGY OF GENERATING INTEREST FROM CUSTOMERS' REFUNDS AND AVOIDING PAYING TAX. THEY WILL COME UP WITH **** STORIES AS USUAL TO COVER UP THEIR ******* ACTIVITIES