TM
Tshepo M
1 reviews | Active since Jun 2020
23 Jan 2023, 09:09
AVIS IGNORE CLIENT
I wrote a review on the 8th of December 2022 about being wrongfully billed for toll gates by AVIS, the reservation number: ***5ZA2. The last message I got from AVIS was on the 13th of December 2022 and they told me their waiting for SANRAL to give them feedback on whether or not they wrongfully billed me and I have been sending messages since then but AVIS has been ignoring me. I mean how can you wrongfully bill a person and ignore them afterwards? I have waisted airtime and data trying to fix a problem that was created by YOU. AVIS did you get any feedback and when will I get my money back?????
Helpful (0)
Replies (4)0
Replies (4)
Avis's replyOfficial
23 Jan 2023, 11:18Hi Tshepo,
Thank you for writing to us.
We are sorry to learn about this, We are urgently following up on the feedback regarding your matter. and we will revert to you soon.
Thank you
The Avis Team
Thank you for writing to us.
We are sorry to learn about this, We are urgently following up on the feedback regarding your matter. and we will revert to you soon.
Thank you
The Avis Team
Best regards,
Avis's reply23 Jan 2023, 11:18
Official
Hi Tshepo,
Thank you for writing to us.
We are sorry to learn about this, We are urgently following up on the feedback regarding your matter. and we will revert to you soon.
Thank you
The Avis Team
Thank you for writing to us.
We are sorry to learn about this, We are urgently following up on the feedback regarding your matter. and we will revert to you soon.
Thank you
The Avis Team
Best regards,
TM
Tshepo M's updateReviewer Update
23 Jan 2023, 15:17Let us hope things will be different this time
TM
Tshepo M's update23 Jan 2023, 15:17
Reviewer Update
Let us hope things will be different this time
Avis's replyOfficial
23 Jan 2023, 15:40Thank you for your patience, please note your matter has now been resolved. The amount of ZAR678.01 has been duly refunded to your card and may take up to 3 business days to successfully reflect in your account.
Should there be anything further you require, please do contact us.
Thank you.
The Avis team
Should there be anything further you require, please do contact us.
Thank you.
The Avis team
Best regards,
Avis's reply23 Jan 2023, 15:40
Official
Thank you for your patience, please note your matter has now been resolved. The amount of ZAR678.01 has been duly refunded to your card and may take up to 3 business days to successfully reflect in your account.
Should there be anything further you require, please do contact us.
Thank you.
The Avis team
Should there be anything further you require, please do contact us.
Thank you.
The Avis team
Best regards,
TM
Tshepo M's updateReviewer Update
23 Jan 2023, 16:13No sorry for the inconvenience, no apology. Just a thank you for your patience,If only you knew how much your negligence cost me. Its fine AVIS, I see your clients mean nothing to you as long as they can pay...
TM
Tshepo M's update23 Jan 2023, 16:13
Reviewer Update
No sorry for the inconvenience, no apology. Just a thank you for your patience,If only you knew how much your negligence cost me. Its fine AVIS, I see your clients mean nothing to you as long as they can pay...