NM
Nelly M

1 reviews | Active since Jul 2016

12 Jul 2016, 11:05

Avis Holding clients Deposits

<p>If ever you want to use a car rental company never use Avis. How is it possible that most of your customers complain about their deposit not refunded??? As a company how are you fixing this because your clients complain every day on the same thing? Car rental companies must be regulated to protect customers like me. This is a *******!!! I rented a car for 15days in December 2015 and my deposit of R53000 was not refunded with a reason that cheque accounts work differently from credit cards. In April 2016 I used my credit card to hire A car for 30 days and I am still experiencing the same problem my funds were not refunded. Why do you reserve funds & put a debit order without releasing the funds??? I don't understand your system and I believe your taking advantage of your clients. Your clients complain about this world wide. I want my refund for December & April. Avis must be taught a lesson & i am going to do that if my money is not refunded in 15days. You are a total disgrace!!</p>

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