SM
Siya M
1 reviews | Active since Jul 2023
04 Dec 2024, 10:06
Avis has no customer service
The day I lost 2 hours of my work day due to poor service and there refusal to change their faulty car. And they told me to continue driving it as is until they find a different car. Even canceling so I can go to a different provider was difficult so ended up having to have no car while they hold my money also.
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Avis's replyOfficial
06 Dec 2024, 10:30Hi Siya,
Thank you for contacting us, we have sent your feedback to our branch for assistance.
With regards to your holding deposit, we sent a communication to your bank and they have confirmed that the holding deposit was released and made available for you to use, please note that when the amount is released it will not come back into your account as a credit but fall back on your available balance.
Thank you.
Avis Team.
Thank you for contacting us, we have sent your feedback to our branch for assistance.
With regards to your holding deposit, we sent a communication to your bank and they have confirmed that the holding deposit was released and made available for you to use, please note that when the amount is released it will not come back into your account as a credit but fall back on your available balance.
Thank you.
Avis Team.
Avis's reply06 Dec 2024, 10:30
Official
Hi Siya,
Thank you for contacting us, we have sent your feedback to our branch for assistance.
With regards to your holding deposit, we sent a communication to your bank and they have confirmed that the holding deposit was released and made available for you to use, please note that when the amount is released it will not come back into your account as a credit but fall back on your available balance.
Thank you.
Avis Team.
Thank you for contacting us, we have sent your feedback to our branch for assistance.
With regards to your holding deposit, we sent a communication to your bank and they have confirmed that the holding deposit was released and made available for you to use, please note that when the amount is released it will not come back into your account as a credit but fall back on your available balance.
Thank you.
Avis Team.