DS
Dirk S

1 reviews | Active since May 2021

10 Aug 2021, 09:38

AVIS = *****

Worst ever experience, ever. Do not use AVIS at all!! If I could have turn back time I would have just went back to not use this company. It has been a nightmare ever since. I have waited 3 hours for a vehicle at AVIS. They took a deposit from my credit card. We gave the vehicle back and they never paid the deposit back. In the mean time a week after we gave the vehicle back, AVIS just took another R2800 from my credit card just for no reason. Now it is almost 7 days and I still waiting for the money to be paid back into my credit card or feedback from AVIS. This is called thievery and ***** ,AVIS!! I wish there was someone / association that we can report AVIS for this thievery. This is not Treating Costumers fairly! and ABSA is doing nothing also, they just allow it

0
Replies (3)
Avis
Avis's reply10 Aug 2021, 10:28
Official
Hi Dirk,

Thank you for taking the time to write to us.

Our team will be in touch to investigate your complaint, we will revert to you soonest.

Kind regards,

The Avis Team 
DS
Dirk S's update17 Aug 2021, 14:18
Reviewer Update
Warning to anyone reading this. If you do not want te get ******, please do not use AVIS
Avis
Avis's reply18 Aug 2021, 16:31
Official
Hi Dirk, we are sorry for your experience. Our team sent you an email requesting further details.