1 reviews | Active since Mar 2012
avis
Good day I had an accident in September 2022, my insurance arranged a hired car for me through Avis. We had the car for a month. on returning the car it had n chip on the windscreen, smaller than a 10cent coin. They billed me R5500 for the replacement of the whole windscreen. I asked them whether they have insurance on their cars, on which they rep**** they have not. I battle to believe that you can have a fleet of cars with no insurance. I ask the consultant what would my payment have been if I was in an accident on which he rep**** R4000. This means that it would have been cheaper to write off the car instead if just pay for the repair on the windshield. they willing to write off debt of eg over R100 000 , but not for a windshield. If I had the chip repaired at PG glass it would have cost me r600, but instead I had to pay R5500. What a *******. I hope I never have to rent a car from them ever again. I will rather stick to Europcar. I never experienced such drama with them (and I rented numerous cars from them when on holiday.
Thank you for getting in touch with us.
Please be advised that the liability amount of windscreen damage can be reduced when you opt for a windscreen tyre damage waiver. Please be advised that any liability amount we charge is within the quote we receive from the repairers.
Avis Team
Thank you for getting in touch with us.
Please be advised that the liability amount of windscreen damage can be reduced when you opt for a windscreen tyre damage waiver. Please be advised that any liability amount we charge is within the quote we receive from the repairers.
Avis Team
When you arrive at the branch to collect the vehicle, you can request the windscreen tyre damage waiver. The waiver is only available when you collect the car or request it when the booking is created.
Avis Team
When you arrive at the branch to collect the vehicle, you can request the windscreen tyre damage waiver. The waiver is only available when you collect the car or request it when the booking is created.
Avis Team
These extra waivers are given as an extra when collecting the vehicle, the agent would have offered the waiver and you would have either declined or accepted the waiver for a daily charge.
Avis Team
These extra waivers are given as an extra when collecting the vehicle, the agent would have offered the waiver and you would have either declined or accepted the waiver for a daily charge.
Avis Team