Avis

Why cant i give no star.

The worst service i received from Avis Milnerton branch in Cape Town.

After numerous attempts to get hold of them with no response my husband changed his name and finally the manager, came to the phone. Collected a car on the14/07 When I received the car on Monday, I made the lady aware of all the scratches and that I’m not happy with it. She assured me that she will make a note of it.There was also a Avis driver as witness who remarked on the scratches and the dent on the side.We were comfortable after the saleslady assured us that she is making a note of it. Why give people vechiles with scratches in the first place. Because it was close to closing time and we were desperate to have transport for work.

On returning the car on the Friday, 18/07 to the Wynberg Branch i was alerted m to scratches on the front right hand side of the vehicle.

I told her about the pictures I took and emailed it also to her.

I just received an invoice for over the amount of my holding deposit Nobody contacted me to hear my side of the story. I was taught a good lesson never trust word of mouth.