GD
Given D
1 reviews | Active since Jul 2021
29 Nov 2021, 22:02
Avis doesn't return deposits
It's almost 2 weeks now still waiting for my deposit refund. I email-ed Avis Customer care last Thursday (the 25th of Nov) all they said was that I should wait for 24-48 hours my refund will be returned, they've escalated the matter to my bank. To this day, still nothing. Kindly return my deposit. Thank you!
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Avis's replyOfficial
30 Nov 2021, 09:09Hi Given,
Thanks for writing to us.
We will send your bank a letter in order for them to confirm if the deposit is still on hold or if it was released. Please note that the deposit is a temporary authorisation hold, that is released by your bank once your invoice is charged.
Once we have feedback, we will revert to you.
Avis Team
Thanks for writing to us.
We will send your bank a letter in order for them to confirm if the deposit is still on hold or if it was released. Please note that the deposit is a temporary authorisation hold, that is released by your bank once your invoice is charged.
Once we have feedback, we will revert to you.
Avis Team
Avis's reply30 Nov 2021, 09:09
Official
Hi Given,
Thanks for writing to us.
We will send your bank a letter in order for them to confirm if the deposit is still on hold or if it was released. Please note that the deposit is a temporary authorisation hold, that is released by your bank once your invoice is charged.
Once we have feedback, we will revert to you.
Avis Team
Thanks for writing to us.
We will send your bank a letter in order for them to confirm if the deposit is still on hold or if it was released. Please note that the deposit is a temporary authorisation hold, that is released by your bank once your invoice is charged.
Once we have feedback, we will revert to you.
Avis Team