1 reviews | Active since Jan 2010
AVIS DOESN'T CARE SO PLEASE DON'T USE THEIR CAR RENTAL SERVICES
AVIS placed a hold for R2473,06 on my credit card on 5 August for a Rental Agreement Number. They then charged me R960,94 and was paid on 11 August 2026 for this rental. The R2473,06 hold was never reversed and is still sitting on my credit card today. I called customer services at AVIS on Tuesday, 18 August 2026 at 15h26 to request the removal of this hold on my credit card but no response since then. I wrote a report on Hello Peter on 21 August 2026, which AVIS responded to with an apology, to date they have still not removed the hold on my credit card. This happens every time you rent a car from AVIS. If you rent 2 or 3 weeks consecutively, you have 2 or 3 or more amounts that they hold on your credit card and you can't use those funds.
