ST
Senzo T

1 reviews | Active since Nov 2019

31 Jan 2025, 08:21

AVIS DEPOSIT

Avis is a money making scheme from people , You hire a car , you pay deposit , In their contract they say , You get your deposit back within 10 working day , That is a lie , You have to fight to get your deposit back even after 10 working day, But when you bring the car One day later they charge you , But they don't pay any Charges fee if they give back your Money late . They can break their own contract rules , But if you as a customer break those rules you got pushes by paying extra . This is totally nonsense . This is not a branch specific , I noticed same issue in KZN ans same issue here in Capetown

0
Replies (2)
Avis
Avis's reply31 Jan 2025, 08:36
Official
Dear Senzo,

We apologize for the frustration caused by the delay in your deposit refund. 

Please provide your rental agreement number via private message or email so we can escalate your concern and ensure a prompt resolution. 

We appreciate your patience and the opportunity to assist you.

Kind regards,
The Avis Team
ST
Senzo T's update31 Jan 2025, 08:47
Reviewer Update
The problem it's not the first time , every time when it's come to refund I always have to fight to get my money back .
No one on earth like to fight just to get His/ Her belongings ..

But here is the Rental Agreement Number : ***