JL
Johan L
1 reviews | Active since Jul 2022
27 Oct 2024, 10:53
Avis deposit ****
Avis must be the worst car rental agency ever, my wife collected a rental car from avis and it has been more than a month after she returned it and till this day het deposit has not been refunded. They don’t answer when you call and when they do they refer you to their costumer care. I would highly recommend not using them, even if there is no other option it might be better to do without.
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Avis's replyOfficial
28 Oct 2024, 08:15Dear Johan,
We apologize for the delay with the deposit refund. We understand that timely refunds are essential, and we’re disappointed to hear about your experience.
Please know that we are actively working on streamlining our processes to avoid these delays, and we’re committed to resolving this matter for you as soon as possible.
Kindly reach out to us directly with your rental details, so we can prioritize your refund and provide an update on its progress.
Thank you for your patience, and we appreciate the chance to improve your experience with us.
Kind regards,
The Avis Team
We apologize for the delay with the deposit refund. We understand that timely refunds are essential, and we’re disappointed to hear about your experience.
Please know that we are actively working on streamlining our processes to avoid these delays, and we’re committed to resolving this matter for you as soon as possible.
Kindly reach out to us directly with your rental details, so we can prioritize your refund and provide an update on its progress.
Thank you for your patience, and we appreciate the chance to improve your experience with us.
Kind regards,
The Avis Team
Avis's reply28 Oct 2024, 08:15
Official
Dear Johan,
We apologize for the delay with the deposit refund. We understand that timely refunds are essential, and we’re disappointed to hear about your experience.
Please know that we are actively working on streamlining our processes to avoid these delays, and we’re committed to resolving this matter for you as soon as possible.
Kindly reach out to us directly with your rental details, so we can prioritize your refund and provide an update on its progress.
Thank you for your patience, and we appreciate the chance to improve your experience with us.
Kind regards,
The Avis Team
We apologize for the delay with the deposit refund. We understand that timely refunds are essential, and we’re disappointed to hear about your experience.
Please know that we are actively working on streamlining our processes to avoid these delays, and we’re committed to resolving this matter for you as soon as possible.
Kindly reach out to us directly with your rental details, so we can prioritize your refund and provide an update on its progress.
Thank you for your patience, and we appreciate the chance to improve your experience with us.
Kind regards,
The Avis Team