Avis *****ing me again....not this time!

Avis has done it again, done what it is synonymous for....making money out of false insurance claims. In 2013 I got a courtesy car from Avis via my insurance. The car was collected from me and I later got a call that it had been damaged and I was liable for excess to have it fixed. Knowing I had in no way damaged the car I tried to fight the matter but in the end gave in as I was 'handed over' &amp