kD
koos D
1 reviews | Active since Nov 2021
03 Oct 2025, 10:19
Avis Credit card hold
Rental on Avis vehicle since 3 Sept -Holding deposit on credit card and still holding for more then a month now. Several emails and complaints send to avis customer care and reply that this will be released in 24 Hours. Up to date no satisfaction on emails and complaints
Helpful (0)
Replies (4)0
Replies (4)kD
koos D's updateReviewer Update
06 Oct 2025, 14:48Still no clearance from Avis. The feedback from Avis misleading and no satisfaction. No trust in Avis
kD
koos D's update06 Oct 2025, 14:48
Reviewer Update
Still no clearance from Avis. The feedback from Avis misleading and no satisfaction. No trust in Avis
Avis's replyOfficial
09 Oct 2025, 08:31Good day Koos,
Please be advised that the request was re-sent to the bank on the 9th October.
Please advise if the funds are still on hold, and if they are, we will draft an authorisation letter which you may take to your merchant bank for them to release the funds manually.
Best Regards,
The Avis Team
Please be advised that the request was re-sent to the bank on the 9th October.
Please advise if the funds are still on hold, and if they are, we will draft an authorisation letter which you may take to your merchant bank for them to release the funds manually.
Best Regards,
The Avis Team
Avis's reply09 Oct 2025, 08:31
Official
Good day Koos,
Please be advised that the request was re-sent to the bank on the 9th October.
Please advise if the funds are still on hold, and if they are, we will draft an authorisation letter which you may take to your merchant bank for them to release the funds manually.
Best Regards,
The Avis Team
Please be advised that the request was re-sent to the bank on the 9th October.
Please advise if the funds are still on hold, and if they are, we will draft an authorisation letter which you may take to your merchant bank for them to release the funds manually.
Best Regards,
The Avis Team
kD
koos D's updateReviewer Update
09 Oct 2025, 21:44Please send ypur letter to.my email as no clearance as yet
kD
koos D's update09 Oct 2025, 21:44
Reviewer Update
Please send ypur letter to.my email as no clearance as yet
Avis's replyOfficial
10 Oct 2025, 08:08Good day Koos,
Thank you for your response.
Kindly be advised that we have emailed the authorisation letter to your email.
Best Regards,
The Avis Team
Thank you for your response.
Kindly be advised that we have emailed the authorisation letter to your email.
Best Regards,
The Avis Team
Avis's reply10 Oct 2025, 08:08
Official
Good day Koos,
Thank you for your response.
Kindly be advised that we have emailed the authorisation letter to your email.
Best Regards,
The Avis Team
Thank you for your response.
Kindly be advised that we have emailed the authorisation letter to your email.
Best Regards,
The Avis Team