AVIS COVERS UP

We returned a hire vehicle on Sunday with a full tank having refueled at the garage at the airport in Cape town. Imagine my horror when I was billed for 55 litres of fuel by Avis a day later. I responded with an email and this morning received a response advising that Avis \passed a goodwill credit for the damages". Really? The damages? I would not call **********ly invoicing a client for fuel \""damages\"". It is disappointing that a company such as Avis cannot be transparent and authentic and simply apologise for charging for something which was not done and acknowledge that it is a refund rightfully due to the client and not a \""goodwill credit\""! Shame on your Avis. And to think you were my preferred car hire company!"""