1 reviews | Active since Mar 2009
Avis claims damages that I was not responsible for.
I rented a car from Avis, then, suddenly out of the blue, Avis came back to me and claimed for damages on the returned car.
I STRONGLY disagree with the invoice sent for damage repairs, due to the following: 1. I was NOT involved in any accident while driving the car. 2. Although I phoned Avis on the date I returned the car, there was nobody to actually receive the car and inspect the car after delivery. 3. I parked the car outside Precision, and gave the keys to Precision reception as requested by Avis. 4. The so-called damage could have been imposed by the driver who removed the car, a person walking past the car, the driver who picked it up and took it to AVIS, and so forth. 5. I did speak to Gugulethu Zwane (see attached correspondence) and, unfortunately, they do not live up to their promise that “At AVIS Budget People will always be More Important than Cars”. 6. I do think that it is the responsibility of AVIS to prove that I was responsible for the so-called damage.
