AVIS Claims

I don’t ever do this kind of thing but I’m at the point where I don’t know what else to do to get Avis Car Rental to actually help me. Two and a half months ago I was in a car accident with a foreigner driving an AVIS rental car. The accident was not my fault (which the other driver agreed with). Since then I have been trying to get AVIS to move forward with my claim and fix my car. I have done everything they asked for. I’ve handed in the relevant letters and forms twice (they lost the first ones). I am now sitting for almost 3 months without a car! Getting to varsity everyday is difficult. Thankfully I have a grandmother willing to lend me her car but if someone else didn’t have another option, what would AVIS do? AVIS: you can’t leave someone without a car for 3 months when the accident was the fault of YOUR driver! I am highly disappointed in your services.